Payment must be received in full on a ready made items.
Special orders require a 50% non-refundable deposit.
We cannot accept personal checks. Preferred payment method is PayPal.
Your shipment will be made within 72 hours (business days). After payment is received. Orders conducted on week-ends or holidays are processed the next business day. USPS is preferred shipping method and tracking number will be provided via email. Package will be insured for purchases.
All items will be sent only to address on file with ETSY.
If buyer prefers shipping upgrades as UPS or FEDEX the expenses borne by the buyer.
Local buyer can make arrangement to pick-up merchandise, please email for address and telephone.
For international orders shipping/handling/customs expenses borne by the buyer.
Non-specialty orders: (example) ready made items
If you are not satisfied with your order you may return it within 5 business days for a full refund including shipping. Original packaging must be used. Please be sure that the packaging is in good condition. All orders will contain a return label.
Fifty percent of special made orders are non returnable. As every item is custom designed and made to order. However; the remaining 50% may be applied to another item or as a store credit.
Thank you for your understanding. Communication is the best way for solving problems. Thank you for your purchasing at my store.
You have 24 hours from time order is placed, to cancel or have the item modified.